Privacy Policy

The data controller responsible for the processing of your personal data is:

beauty alliance FINANCE GmbH
Campusallee 2
51379 Leverkusen, Deutschland
Email: [email protected]
Phone: +49 2171 79 480 600
BaFin-ID: 10108431 | Bak Nr.: 108431

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, postal address
• Service Inquiry Data: Type of service requested (building materials, central settlement, logistics, loyalty program, etc.), inquiry details, communication preferences
• Technical Data: IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access this website
• Usage Data: Information about how you use our website and services

We process your personal data for the following purposes:

• Service Provision: To respond to your inquiries, provide consultation, connect you with local dealers, and deliver our building materials supply and central settlement services
• Communication: To send you information about our services, newsletters (COBAdirekt), catalogs, and loyalty program updates (with your consent)
• Business Operations: To manage customer relationships, process orders, coordinate logistics and delivery, and maintain accurate records
• Legal Compliance: To comply with applicable laws and regulations, including BaFin regulatory requirements for financial institutions
• Website Improvement: To analyze website usage and improve user experience

We process your personal data based on:

• Your Consent: When you provide explicit consent (e.g., subscribing to newsletters, submitting contact forms)
• Contract Performance: When processing is necessary to fulfill our contractual obligations or take pre-contractual steps
• Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving services, fraud prevention)
• Legal Obligations: When processing is required to comply with legal and regulatory requirements, including BaFin supervision

We may share your personal data with:

• COBA Dealer Network: We share your contact and inquiry information with our network of specialist dealers (30+ independent dealers at 60+ locations) to provide you with local services and consultation
• Service Providers: Third-party companies that assist us with website hosting, email delivery, logistics coordination, and IT services
• Regulatory Authorities: BaFin and other regulatory bodies when required by law
• Legal Compliance: When required to comply with legal obligations, court orders, or to protect our rights and safety

We do not sell your personal data to third parties.

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Specifically:

• Inquiry Data: Retained for up to 3 years after the last contact
• Customer Relationship Data: Retained for the duration of the business relationship and up to 10 years thereafter for legal and tax compliance
• Newsletter Subscriptions: Retained until you unsubscribe
• Financial Transaction Records: Retained for up to 10 years in compliance with German commercial and tax law (HGB, AO) and BaFin requirements

Under the GDPR and German data protection law, you have the following rights:

• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data under certain circumstances
• Right to Restriction: Request limitation of processing in certain situations
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw your consent at any time (without affecting prior processing)

To exercise these rights, contact us at [email protected].

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. As a BaFin-regulated institution, we maintain strict security standards for financial data and central settlement operations. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Our website uses essential cookies to ensure proper functionality (language preference storage). We do not use third-party tracking or advertising cookies. You can control cookie settings through your browser preferences.

Your personal data is primarily processed within Germany and the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

Our services are directed to businesses and professionals in the beauty industry. We do not knowingly collect personal data from individuals under 18 years of age.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date indicated at the top. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us:

beauty alliance FINANCE GmbH
Campusallee 2
51379 Leverkusen, Deutschland
Email: [email protected]
Phone: +49 2171 79 480 600

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the competent supervisory authority:

Die Landesbeauftragte für den Datenschutz Niedersachsen (LfD Niedersachsen)
Website: lfd.niedersachsen.de